Effective Date: November 22, 2024

At Jin and Company, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make a purchase from our store. By using our services and website, you agree to the terms of this Privacy Policy.

1. Information We Collect : We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit/debit card details or payment gateway information when purchasing our products.
• Technical Information: IP address, browser type, device type, operating system, and browsing history on our website.
• Purchase Information: Information regarding the products you purchase, including order history, and preferences.

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing Orders: To process, fulfill, and deliver the products you have purchased from us.
• Customer Service: To respond to inquiries, provide customer support, and resolve any issues or complaints.
• Marketing and Promotions: To send promotional emails about new products, discounts, or other offers (you can opt out of these emails at any time).
• Improving Our Website and Services: To analyze website traffic and improve our website’s functionality and user experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers to assist in:

• Payment Processing: For processing credit card transactions and other payments.
• Shipping and Delivery: To ship the products to your designated address.
• Email Marketing: For sending promotional emails or newsletters if you have opted in.

We ensure that any third-party providers we work with are compliant with applicable privacy and data protection regulations.

4. Data Security

We take reasonable precautions to protect your personal information. We use secure encryption technology to protect sensitive information, such as payment details, during transactions. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you, as well as correct any inaccuracies.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in any promotional email we send.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Data Portability: You may request a copy of your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us at sales.jincandles@gmail.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and shopping cart items.
• Analyze website traffic and usage patterns.
• Provide personalized content and advertising.

You can control cookie settings through your browser settings, but disabling cookies may impact the functionality of our website.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this page. Please review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Jin and Company

• Address : 3rd floor, #227, Motia City, Mohali, Punjab, 140603
• Phone : +91 967 905 0211
• Email : sales.jincandles@gmail.com